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International Orders – We cannot ship gun parts outside the United States. We will have complete determination on what is considered a gun part that cannot be shipped internationally, or a non gun part product that can be shipped. Basically, if a product goes in, or on a firearm, whether on the inside or the outside of the firearm, then it is considered a gun part and cannot be shipped internationally. The products we can generally ship internationally are belts, holsters, pouches, brushes, shotshell carriers, books, etc. Tracking is not available on international mail purchases. We offer an international billing option for those customers who wish to charge an international card, but want to ship the products inside the U.S while they’re visiting.
Order Cancellation – Because orders auto-process from the website, once an order is submitted, the buyer is responsible for any fees that we incur for credit card processing if the order is cancelled. If the reason for cancellation is due to an error on our part (a product shows to be in stock and is actually not in stock), then the customer will obviously not be charged any fees associated with the card activity.
Privacy – All customer information is kept confidential except as needed to process and ship orders. Customer information is never shared nor sold.
Product Legality – We will not ship products to any state that has restrictions in place on those products. Due to the complexity of maintaining legitimacy documentation, this applies to LEO purchases as well. It is ultimately the customer’s responsibility to ensure the products they are purchasing are legal to possess in their jurisdiction, state, or territory.
Shipping – Customers select either USPS Priority Mail or UPS shipping as part of the checkout process. We will email tracking information to the email address provided in the order. Insurance may be added at customer request or at our discretion depending on the order total. Due to an uptick in attempted fraudulent orders, we no longer offer expedited UPS shipping, nor will we ship to an address different than the billing address of the credit card used for the order.